Course Code	SMED-108
Course Name	Risk Management in Social Media
Category	Distance Learning
Description	In the age of social media, communicators need to be ready to deal with crises at faster speeds than ever before. You will explore topics covering internal and external crises, dealing with an unexpected crisis, using appropriate language in a crisis, and planning for a crisis. Using real-world case studies, learners critique steps taken to handle crises, prepare communications to be used in a crisis situation and create a social media crisis plan for a community organization. In addition, learners use their crisis communications skills to respond to a crisis scenario, providing content for networks appropriate to their audience.
Notes
Contact Telephone	416-289-5207
Contact E-mail	ce@centennialcollege.ca
Associated Programs