416 289 5000
1-800-268-4419 (in Ontario)

P.O. Box 631 Station A
Toronto, ON, M1K 5E9

Customer Service: Modern Approach

Course Code GNED-160
Course Name Customer Service: Modern Approach
Category General Education
Description All employees provide service to either external or internal customers. This course examines the customer service skills required to succeed in todays business environment. Providing service that consistently exceeds the customers expectations is both challenging and rewarding. This course helps you to learn skills that support your career, your personal growth and your working life.
Notes This course is offered in both CE and Distance Learning formats.

For further information on print-based and online learning, see the distance learning section of the course catalogue, or visit or email
Contact Telephone 416-289-5207
Contact E-mail
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Section Cost Semester Start Date End Date Meeting Times Campus
415 $360.97 Fall 2020 2020-09-08 2020-12-15
Times Days
No times defined -
Distance Online
425 $360.97 Winter 2021 2021-01-12 2021-04-20
Times Days
No times defined -
Distance Online
435 $360.97 Summer 2021 2021-05-11 2021-08-17
Times Days
No times defined -
Distance Online
Legend for Days
M - Monday T - Tuesday W - Wednesday R - Thursday F - Friday S - Saturday U - Sunday
TBA - To Be Announced