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416 289 5000
1-800-268-4419 (in Ontario)
P.O. Box 631 Station A
Toronto, ON, M1K 5E9
Creating a Corporate Service Culture
| Course Code | CACR-102 |
| Course Name | Creating a Corporate Service Culture |
| Category | Distance Learning |
| Description | Students will review the basics of corporate culture and how corporate culture impacts on customer service. Areas of study include service environment, organizational openness and influencing others to adopt a service culture. As a project, students learn to create a customer service culture action plan based on identifying gaps between current and desired practices. |
| Notes | |
| Contact Telephone | 416-289-5207 |
| Contact E-mail | ce@centennialcollege.ca |
| Associated Programs | |
| Register Online | https://secure.centennialcollege.ca/webreg/ |
| Section | Cost | Semester | Start Date | End Date | Meeting Times | Campus | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 425 | $276.73 | Winter 2024 | 2024-01-16 | 2024-04-23 |
|
OntarioLearn | ||||
| 435 | $276.73 | Summer 2024 | 2024-05-14 | 2024-08-20 |
|
OntarioLearn |
| Legend for Days M - Monday T - Tuesday W - Wednesday R - Thursday F - Friday S - Saturday U - Sunday TBA - To Be Announced |