Front Office Operations HOTL-102

Course Code HOTL-102
Course Name Front Office Operations
Category Hospitality
Description Front Office Operations presents a systematic approach to front office procedures by detailing the flow of business through a hotel beginning with the reservation process and ending with checkout and settlement.

This course examines the various elements of effective front office management paying close attention to planning, forecasting and evaluating front office procedures. Front Office procedures, guest relations and satisfaction, communications with the other hotel departments are placed within the context of the overall operation of a hotel.
Notes Prerequisite: HOTL-154 - Introduction to Hospitality Management
The perquisite(s) for this course are mandatory. You must meet this requirements before you will be able to register for this course.
Contact Telephone 416-289-5207
Contact E-mail ce@centennialcollege.ca
Associated Certificates
Register Online https://secure.centennialcollege.ca/webreg
Section Cost Semester Start Date End Date Meeting Times Campus
801 $367.19 Fall 2017 2017-10-30 2017-12-13
Times Days
06:30 PM to 09:30 PM M
Progress Campus
802 $367.19 Fall 2017 2017-10-31 2017-12-14
Times Days
06:30 PM to 09:30 PM T
Progress Campus
803 $367.19 Fall 2017 2017-11-04 2017-12-17
Times Days
12:00 PM to 03:00 PM S
Progress Campus
821 $367.19 Winter 2018 2018-01-29 2018-03-14
Times Days
06:30 PM to 09:30 PM M
06:30 PM to 09:30 PM W
Progress Campus
822 $367.19 Winter 2018 2018-01-30 2018-03-15
Times Days
06:30 PM to 09:30 PM T
06:30 PM to 09:30 PM R
Progress Campus
842 $367.19 Summer 2018 2018-05-14 2018-06-27
Times Days
06:30 PM to 09:30 PM M
06:30 PM to 09:30 PM W
Progress Campus
841 $367.19 Summer 2018 2018-05-14 2018-06-27
Times Days
06:30 PM to 09:30 PM M
06:30 PM to 09:30 PM W
Progress Campus
843 $367.19 Summer 2018 2018-05-19 2018-07-01
Times Days
12:00 PM to 03:00 PM S
12:00 PM to 03:00 PM U
Progress Campus
844 $367.19 Summer 2018 2018-07-02 2018-08-15
Times Days
06:30 PM to 09:30 PM M
06:30 PM to 09:30 PM W
Progress Campus
845 $367.19 Summer 2018 2018-07-02 2018-08-15
Times Days
06:30 PM to 09:30 PM M
06:30 PM to 09:30 PM W
Progress Campus
846 $367.19 Summer 2018 2018-07-07 2018-08-19
Times Days
12:00 PM to 03:00 PM S
12:00 PM to 03:00 PM U
Progress Campus
Legend for Days
M - Monday T - Tuesday W - Wednesday R - Thursday F - Friday S - Saturday U - Sunday
TBA - To Be Announced