Customer Service: Modern Approach GNED-160

Course Code GNED-160
Course Name Customer Service: Modern Approach
Category General Education
Description All employees provide service to either external or internal customers. This course examines the customer service skills required to succeed in todays business environment. Providing service that consistently exceeds the customers expectations is both challenging and rewarding. This course helps you to learn skills that support your career, your personal growth and your working life.
Notes This course is offered in both CE and Distance Learning formats.

For further information on print-based and online learning, see the distance learning section of the course catalogue, or visit or email
Contact Telephone 416-289-5207
Contact E-mail
Associated Certificates
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Section Cost Semester Start Date End Date Meeting Times Campus
841 $337.19 Summer 2018 2018-05-16 2018-08-15
Times Days
06:30 PM to 09:30 PM W
Progress Campus
842 $337.19 Summer 2018 2018-05-17 2018-08-16
Times Days
06:30 PM to 09:30 PM R
Progress Campus
Legend for Days
M - Monday T - Tuesday W - Wednesday R - Thursday F - Friday S - Saturday U - Sunday
TBA - To Be Announced