Communication Skills CCP-101

Course Code CCP-101
Course Name Communication Skills
Category Business
Description This course provides you with an opportunity to develop the communication skills that are essential for successful work performance in a contact centre environment. The course emphasizes the development of effective oral communication skills, listening, reading and the writing of clear, concise e-mail messages.
Contact Telephone 416-289-5207
Contact E-mail
Associated Certificates
Section Cost Semester Start Date End Date Meeting Times Campus
There are no sections for this course at this time.
Legend for Days
M - Monday T - Tuesday W - Wednesday R - Thursday F - Friday S - Saturday U - Sunday
TBA - To Be Announced