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| certificate code: |
7836 |
| certificate name: |
QUALITY CONTROL & STANDARDS MAINTENANCE |
| description: |
A company's success depends to a large degree on setting and meeting goals for customer satisfaction and company profitability. The necessary financial, analytical and service-oriented skills acquired in these online courses will help you ensure your organization's long-term growth. |
| info: |
Course materials are in addition to the course fee. |
| notes: |
GNED119 offered in paper-based only, monthly intake. The following course offerings are online, semester intake, see semester schedule.
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| contact telephone: |
416-289-5000 EXT: 2555 |
| contact e-mail: |
distancelearning@centennialcollege.ca |
| dept web address: |
http://www.centennialcollege.ca/dl |
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Mandatory Courses
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| Six courses are required: |
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ACCT-112
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FINANCIAL ACCOUNTING 1 |
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BUSN-225
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QUANTITATIVE METHODS 1 |
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CEMG-103
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FUNDAMENTALS OF OPERATIONS MANAGEMENT |
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CETR-101
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QUALITY ASSURANCE |
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GNED-119
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INTRODUCTION TO CANADIAN AND INTERNATIONAL BUSINESS |
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GNED-160
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EXPLORING CUSTOMER SERVICE |
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